My Fete Tickets has created this
privacy policy to demonstrate its commitment to information protection
pertaining to the information you provide us with. This privacy policy only
applies to transactions made, and data gathered, on the MyFeteTickets.com
web site, and does not apply to any other transactions, information, website or
Internet, telephone or offline point of contact between My Fete Tickets and you
or other consumers. Please review this privacy policy as My Fete Tickets
periodically update it as and when necessary. This privacy policy was last
revised on September 30, 2022. Each time you visit the Site or provide us with
information, by doing so you are accepting the practices described in this
privacy policy at that time. You agree that by using the Site you are expressly
and affirmatively consenting to our use and disclosure of the information that
you provide, and consenting to receive emails, as described below in this
privacy policy.
Information We Collect from
You
In order to operate the Site and
provide you with information on products and services that may be of interest
to you, My Fete Tickets may collect “contact information” (i.e., information
that could be used to contact you such as full name, postal address, phone
number and email address as well as your computer’s unique IP address (if any),
“financial information” (i.e., passwords, credit and debit card numbers and
bank and other financial institution account numbers) and “demographic
information” (i.e., zip code, postal code, hometown, gender, purchase history
information, posting and sales information and age as well as IP addresses that
are not unique to your computer) from you. Please note that nowhere on the Site
do we knowingly collect contact information or financial information from
children under the age of 13.
How We Use Contact
Information
Order and Payment Processing,
Customer Service, Credit Card Issuers and Quality Assurance. My Fete Tickets use
contact information to help efficiently perform transactions, deliver the
services you requested, ensure quality assurance, sales analyses and other
business analyses, and to contact you in connection with events for which you order,
post or sell tickets (including event confirmations, changes and
cancellations). In some cases, My Fete Tickets may use service providers to
help perform some of these tasks, including, but not limited to, processing or
fulfilling your orders, or performing customer service, business analyses or
quality control, and consequently we may share your contact information with
these service providers. In such cases, My Fete Tickets often require these
service providers to enter into agreements with us regarding the confidential
handling of your information. My Fete Tickets may also provide your contact
information to your credit card issuer or to credit card processors for their
purposes. When you make a purchase through the Site, or register with the Site,
you will provide My Fete Tickets with an email address where we, or these
service providers, may contact you for the purposes described in this
paragraph.
Contacting You for Offers and
Promotions
After you provide My Fete Tickets
with an email address in connection with ordering or trying to sell tickets
through the Site or registering with the Site, or in connection with any
Special Offers as described below, you may visit the “My Account” section of
the Site, where you will be given the opportunity to tell us not to use that
email address to send you promotional emails. “Promotional emails” are emails
that are sent solely for promotional purposes. By submitting an email address
to us, you agree that My Fete Tickets (on behalf of itself or on behalf of others)
may send promotional emails to that email address until such time that you so
indicate your preference not to receive them. Because many consumers like to
receive some, but not all, types of promotional emails, “My Account” provides
you with the opportunity to choose which types of promotional emails you do not
want to receive. Please note that if you ask not to receive promotional emails
from My Fete Tickets, you may still receive promotional emails during the next
72 hour period (as it may take some time for your preferences to be updated
throughout our computer systems), you may still receive non-promotional emails
from My Fete Tickets, and you may still receive emails from certain others
(including, but not limited to, Event Providers (defined below); please read
the rest of this privacy policy to learn how others may contact you.
Providing Event Providers with
Contact Information
My Fete Tickets sells tickets on
behalf of Event Providers; it does not produce or otherwise bring you events.
Venues, promoters, artists’ representatives and fan clubs, teams, leagues and
others (“Event Providers”) are involved in, produce and bring you events. When
you use My Fete Tickets to order or try to sell tickets (or to register while
attempting to order or sell Tickets), instead of providing your information
directly to Event Providers, you provide your contact information to My Fete
Tickets who may then pass that information on to the Event Providers on your
behalf. In fact, when you bid in an auction or order, try to sell tickets,
register to bid in an auction or to try to order or sell tickets through My
Fete Tickets, you consent for us to provide your email address and other
information to the Event Providers. Also, when you elect to receive alerts
regarding a specific Event Provider, My Fete Tickets may share your email
address with that Event Provider. Sharing information with Event Providers will
allow Event Providers to contact you using the email address or other contact
information you provided. If, before My Fete Tickets provides your contact
information to an Event Provider, you request not to receive promotional emails
from My Fete Tickets, the request will be passed on to the Event Provider.
Nonetheless, because Event Providers are not part of My Fete Tickets, Event
Providers are not subject to this privacy policy and may still use your contact
information to communicate with you by sending emails or through other means,
and may share your contact information with others. If you want to learn about
a particular Event Provider’s privacy policy, or you do not want to receive
communications from a particular Event Provider, or you have other questions,
instructions or concerns to which you would like an Event Provider to respond,
you must contact that Event Provider directly. Also, you may contact an Event
Provider directly to learn whether you may purchase tickets to the Event
Provider’s event anonymously (i.e., without having that Event Provider receive
your contact information) by purchasing tickets directly through the Event
Provider’s box office using cash instead of purchasing through My Fete Tickets.
Providing Merchants with
Contact Information
In addition to selling event
tickets on the Site, My Fete Tickets may sell other goods or services, allow
you to make reservations, or allow you to participate in (or register for)
contests, sweepstakes or other offers or programs (such as discount or rewards
programs, magazine subscriptions, hotel bookings or cruises) on the Site.
Typically, these goods, services, contests, sweepstakes or other offers or
programs (“Special Offers”) for which you make purchases, orders or
reservations, or for which you participate in or register, are provided by
third parties (“Merchants”). Consequently, if you elect to engage in a
Merchant’s Special Offer, My Fete Tickets may provide that Merchant with your
contact information – in fact, when you elect to engage in a Merchant’s Special
Offer you consent for us to provide your email address and other information to
that Merchant. Because Merchants are not part of My Fete Tickets, Merchants are
not subject to this privacy policy and may use your contact information to
communicate with you and may share your contact information with others. If you
want to learn about a particular Merchant’s privacy policies, or you do not
want to receive communications from a particular Merchant, or you have other
questions, instructions or concerns to which you would like a Merchant to
respond, you must contact that Merchant directly.
Divulging Your Contact
Information for Legal and Administrative Reasons
We may disclose specific contact
information when we determine that such disclosure will be helpful to comply
with law, to cooperate with or seek assistance from law enforcement or to
protect the interests or safety of My Fete Tickets or other visitors to the
Site or users of services or products provided by My Fete Tickets or to take
part with others in joint anti-fraud activities. Also, your contact information
may be passed on to a third party in the event of a transfer of ownership or
assets, or a bankruptcy, of My Fete Tickets.
Providing Non-My Fete Tickets
Affiliates with Contact Information
We may also share your contact
information with our Non- My Fete Tickets Affiliates (defined below), but each
Non-My Fete Tickets Affiliate who receives your contact information will comply
with the terms of this privacy policy with respect to its use and disclosure of
the contact information we share with it, unless the Non-My Fete Tickets
Affiliate is also receiving it because it is an Event Provider or Merchant as
described above (in which case it will not be required to comply with this
privacy policy with respect to its use or disclosure of such information). When
we say “Non- My Fete Tickets Affiliates” we mean subsidiaries, parents and
affiliates (and businesses owned by My Fete Tickets and such companies) that
are not part of My Fete Tickets.
Other Instances where Contact
Information may be shared
If you are opted out of receiving
all promotional emails, then we will not share your contact information with
unaffiliated third parties, unless we are otherwise permitted to under this
privacy policy (for example, we will still be permitted to share your contact
information with Event Providers or Merchants but only to the extent permitted
above). If you do not opt out of receiving all promotional emails, then we may
share your contact information if we believe it makes business sense. These
third parties may communicate directly with you about their products and
services.
Responsibility
My Fete Tickets will not be
responsible or otherwise liable for any use or disclosure of your contact
information by a third party to whom My Fete Tickets is allowed to disclose
your contact information under this privacy policy.
How We Use Financial
Information
My Fete Tickets uses your
financial information to check your qualifications, help efficiently perform
sales and other transactions on the site, deliver the goods and services you
have requested, to enroll you in the discount, rebate and other programs in
which you elect to participate and perform quality assurance. In some cases, My
Fete Tickets may use, and consequently provide service providers your financial
information to help us perform some of these tasks. In such cases, My Fete
Tickets will require these service providers to enter into agreements with us
regarding the confidential handling of your information. My Fete Tickets may
also provide your financial information to your credit card issuer, financial
institutions or credit card processors to process transactions and for their
other purposes. My Fete Tickets may provide your financial information to Event
Providers, primarily for facilitating “will call” ticket pick up, dispute
resolution and customer service at the event venue on the date of the event,
and may provide your financial information to those Merchants who are providing
you with the goods, services or reservations you purchase or order, or who are
administering the offers or programs you enter through this Site (or you enter
through another site after clicking on a link on this Site promoting such an
offer or program). My Fete Tickets may disclose specific financial information
when it is determined that such disclosure may be helpful to comply with law,
to cooperate with or seek assistance from law enforcement to protect the
interests or safety of My Fete Tickets or other visitors to the Site or users
of services or products provided by My Fete Tickets or to take part with others
in joint antifraud activities. Also, your financial information may be passed
on to a third party in the event of a transfer of ownership or assets, or a
bankruptcy, of My Fete Tickets. My Fete Tickets will not be responsible or
otherwise liable for any use or disclosure of your financial information by a
third party to whom My Fete Tickets is allowed to disclose your financial
information under this privacy policy.
How We Use Demographic
Information
My Fete Tickets may use your
demographic information to perform business analyses or to tailor the Site and
communications to your interests. My Fete Tickets may share anonymous,
aggregated (grouped) demographic information with advertisers and other third
parties so that they can tailor their advertisements and communications to the
appropriate audience. Any time that My Fete Tickets are allowed under this
privacy policy to share your contact information or financial information, My
Fete Tickets may also share your demographic information along with it.
Information Other Web Sites
Collect from You
On the Site, My Fete Tickets
places links to other web sites operated by other parties. Some of these other
web sites contain our brand names and trademarks and other intellectual
property that My Fete Tickets own; others do not. When you click on these links
and visit these other web sites, regardless of whether or not they contain our
brand names, trademarks and other intellectual property, you need to be aware
that My Fete Tickets does not control these other web sites or these other web
sites’ business practices, and that this privacy policy does not apply to these
other web sites. Consequently, the operators of these other web sites may
collect different kinds of information about you and may use and disclose that
information in different ways than My Fete Tickets would if it were collected
on the Site. My Fete Tickets encourages you to review their privacy policies
and remind you that we will not be responsible for their actions.
Your IP Address
Like most e-commerce websites, each
time you visit the Site, My Fete Tickets automatically collect your IP address
and the web page from which you came. In order to administer and optimize the
Site for you and to diagnose problems with our Site, My Fete Tickets uses your
IP address to help identify you and to gather broad demographic information
about you.
Cookies
Like most websites, the Site uses
cookies to help it keep track of your purchases and other activity on the Site
and enhance your experience on the Site. My Fete Tickets also uses cookies to
deliver content specific to your interests and to facilitate the retrieval of
information, so you do not have to re-enter it each time you visit the Site. On
the Site, others may place or read cookies on your browser as well. If you wish
to disable these cookies, the “help” portion of the toolbar on most browsers
will tell you how. However, if you set your browser to disable cookies, you may
not be able to access certain areas or features of the Site.
Our Security Precautions;
Geographic Location of Information
The Site has security measures in
place to help protect against the loss, misuse and alteration of the
information under our control. My Fete Tickets use secure socket layer (SSL)
technology to help protect the security of commerce transactions. My Fete
Tickets encrypts your contact information and financial information as it
travels over the Internet and we store your financial information on our
servers in encrypted form. Your information may be transferred to and
maintained in whole or in part on computer networks which may be located
outside of the state, province, country or other governmental jurisdiction in
which you reside, and may be stored on equipment or in facilities leased or
licensed from third parties.
Public Areas
The Site may provide you with the
opportunity to post information for display in areas of the site that are
accessible to viewing by the general public (“public areas”), including, but
not limited to, bulletin boards, chat rooms and user-submitted concert or other
event reviews. This privacy policy does not apply to any information that you
submit for use in public areas. My Fete Tickets asks that you do not submit any
contact information or financial information for display in public areas, as
other people who use the Site will see it. If you submit such information for
display in public areas, My Fete Tickets cannot prevent it from being used in a
manner that violates the law, your personal privacy or your safety. By
submitting such information for display in public areas, you assume the risks
and sole liability arising as a result of such information being displayed.