THIS DOCUMENT GOVERNS YOUR ASSOCIATION WITH MY FETE TICKETS

The following are the contractual provisions that govern your rights and obligations as per your purchase and use of event tickets ordered through My Fete Tickets. By clicking the "I ACCEPT THESE TERMS AND CONDITIONS" button, you signify your agreement to be bound by all of the provisions contained in this document ("User Agreement" or "Agreement").

MY FETE TICKETS IS ONLY AN AGENT FOR THE EVENT PROMOTER

My Fete Tickets acts as an agent for the person or venue that is promoting or hosting the Event for which you purchase tickets ("Event Provider" or "Promoter"). When buying a ticket for an event, My Fete Tickets will accept payment from you on behalf of the Event Provider. 

TICKET PRICES AND OTHER CHARGES

Ticket Prices are set by the Promoter, not by My Fete Tickets. My Fete Tickets has no control over ticket prices. The Promoter tells My Fete Tickets the cost of each ticket. Each time a ticket is ordered through MyFeteTickets.com, the pool of available tickets is immediately reduced, and payment is held for distribution to the Promoter.

All tickets purchased through MyFeteTickets.com will include the Promoter's per ticket charge and My Fete Tickets per ticket convenience charge. Specific ticket prices, convenience charges, and order processing fees will be as stated on the My Fete Tickets website (the "Site"). When you complete your ticket order, they will be shown in the "check out" screens.

AVAILABILITY OF TICKETS

MyFeteTickets.com sells tickets on behalf of Promoters, teams, bands, and venues, which means MyFeteTickets.com does not set ticket prices or determine seating locations. Promoters sell tickets through several distribution points, including online and retail locations. Most distribution points generally access the same ticketing system database and inventory. Tickets for popular events often sell out very quickly. My Fete Tickets does not control ticket inventory or availability.

LIMITATION ON THE NUMBER OF TICKETS

When purchasing tickets through My Fete Tickets, you are limited to no more than a specified maximum number of tickets for each Event as shown on the Site. The purpose of this ticket limit is to prevent someone from buying many tickets to a popular event and then reselling them to the public at excessive prices or establishing other unfair ticket practices.

PAYMENT METHODS

My Fete Tickets accepts several credit cards as payment methods, including American Express, Visa, MasterCard, and Discover.

 

ORDER CONFIRMATION

After completing your online order, My Fete Tickets sends you an email with your ticket purchase confirmation number and other information relevant to your purchase and the Event. If you do not receive such an email with a confirmation number within one day of placing your order or if you experience an error message or service interruption after submitting payment information, that probably means your order was not correctly completed. In that case, it is your responsibility to confirm with the event promoter or My Fete Tickets Customer Service Department that your order has been appropriately placed. So, if you fail to receive a prompt and accurate confirmation email, you must contact our customer service department immediately to resolve the problem. My Fete Tickets will not be responsible for losses (monetary or otherwise) if you assume that an order was placed when it was not or if you assume that an order was not placed when it was.

DELIVERY OF TICKETS

With respect to the delivery method, My Fete Tickets only deliver tickets via email. Therefore, no physical or hard copy of the tickets will be delivered to the customer. Customers can print those tickets or keep the digital form as per their wish of the Organizer's guidelines.

MY FETE TICKETS ERRORS IN PRICING

If the ticket price(s) posted on MyFeteTickets.com is incorrect, My Fete Tickets have the right to cancel that ticket (or the order for that ticket) and refund you the total amount you paid, including all charges. This will apply regardless of whether the error resulted from human error, a transactional malfunction on the Site or any other My Fete Tickets operated system.

ORDERING ERRORS

Because The rules of the Promoter strictly limit My Fete Tickets authority, My Fete Tickets cannot offer refunds for customer ordering errors.  Once an order is placed, those tickets are removed from inventory and unavailable for purchase by others.  Furthermore, My Fete Tickets cannot audit the causes of customer ordering errors.  Therefore, if you "meant" to order one (1) ticket but ordered eleven (11) tickets, no refunds will be made. Your order details and total costs are shown on your device before the order is completed, and you are asked to review and accept the order.  Users should catch most ordering errors during this review and acceptance process. Once you confirm and accept an order, there will be no refunds.

LOST OR DESTROYED TICKETS

My Fete Tickets is only an agent for the Promoter and is required to follow the Promoter's rules and policies. These policies prohibit My Fete Tickets from refunding or replacing any lost, stolen, or destroyed tickets. Once a ticket has been deposited electronically, there will be NO REFUNDS.

CHANGES IN THE EVENT PROGRAM

Events often have more than one performer or type of entertainment. Usually, in these circumstances, there will be a principal or headliner performer and others, generally described as "opening acts." If the headliner's performance is canceled, then refunds will be governed by the Promoter's and My Fete Tickets cancellation policies. Opening acts are subject to change or cancellation at any time without notice. If one or more opening acts change or fail to appear, there will be no exchanges, refunds, or discounts. No refund will be owed if an opening act is changed or canceled.

CANCELLED EVENTS

Generally speaking, refund and exchange policies are not up to My Fete Tickets but are controlled by the Promoter. Occasionally, events are canceled or postponed by the Promoter. Should this occur, the Promoter will attempt to contact you to inform you of whatever refund or rescheduled procedures may apply to that Event.

While My Fete Tickets tries to obtain the Promoter's advance agreement to authorize a total return of all ticket prices, convenience charges, and order processing fees if the Event is canceled, my Fete Tickets cannot guarantee any refunds or exchanges without the Promoter's agreement for the Event in question. If you purchase a ticket through My Fete Tickets and a refund is authorized, then My Fete Tickets will generally implement the refund by issuing a credit to the credit card used to pay for the tickets in question. You must comply with the Promoter's rules and deadlines to receive a refund or an exchange that may be offered. When My Fete Tickets issues you a ticket, it will issue a refund of the amount paid for the ticket minus the processing fee and the convenience charge. If a credit card was used to make the refunded purchase, then only that actual credit card will receive the credit for the refund.

My Fete Tickets have nothing to do with the cancelation, delays, or any other unforeseen event that may occur. My Fete Tickets will NOT be liable for and will not pay or reimburse any travel, lodging, meals, or other expenses you or anyone else may have incurred in connection with a canceled or postponed Event. If an Event is canceled, please get in touch with the Promoter for information on receiving a refund. My Fete Tickets is only an intermediary between the Organizer and the Client to trade tickets and, therefore, has no responsibility whatsoever associated with the Event.

 LIMITATION ON MY FETE TICKETS LIABILITY

  1. Event-related injuries or losses at sporting events, balls or other materials may enter the spectator area and cause an injury. There is always the possibility of fights, fires, or other injuries causing occurrences. My Fete Tickets has no control over the Event. You now agree that my fete tickets will have no liability to you or any other ticket holder whose tickets were purchased through my fete tickets for any losses, damages, death, or injury from the Event.
  2. Damages limitation on my fete tickets liability in no event for any reason or cause under any legal theory will my fete tickets be liable to you for any indirect, consequential, exemplary, incidental, special or punitive damages, or for lost profits, revenues or business opportunities, even if my fete tickets has been advised of the possibility of such damages.
  3. No warranties in my fete tickets do not promise that the Site will be error-free, uninterrupted, or provide specific results from using the Site or any content, search, or link. The Site and its content are delivered on an "as-is" and "as available" basis.
  4. My Fete Tickets cannot and do not ensure that the material you may download from the Site will be free of viruses or contamination, or destructive features.

My Fete Tickets disclaims all warranties, expressed or implied, including disclaiming any implied warranties of merchantability or fitness for a particular purpose. My Fete Tickets make no guarantee of any specific result from the use of its sites, my fete tickets service, or the qualities or characteristics of any event. My Fete Tickets will not be liable for any damages of any kind arising from the use of its sites or the purchase of any tickets to any events, including, without limitation, no liability for direct, indirect, incidental, punitive, or consequential damages.

 

  • No liabilities for acts of third parties my fete tickets disclaim any liability for the acts, omissions, and conduct of any third parties, including but not limited to other ticket buyers, advertisers, sponsors on the Site, or promoters in connection with My Fete Tickets service, the Event itself, or otherwise related to your use of the Site and/or my fete tickets service.

 

You agree that my fete tickets will not be responsible for the products, services, actions, or failure to act of any venue, performer, promoter, or other third parties in connection with the sale of tickets, the use of the Site, attendance at the Event or cancellation of the Event or performance for which the tickets are purchased.

EVENTS ARE CONTROLLED BY THE EVENT PROMOTER

My Fete Tickets acts only as a ticket-selling agent of the event Promoter.  The Promoter, venue, or other third parties control all aspects of the Event itself.  My Fete Tickets does not set ticket prices, the time or date of the Event, the Event's content, the nature of the performance, type or arrangement of seating, availability of medical, security, or other facilities, parking, access, transportation, or any other aspect. Further, Promoters and venues set their own rules and regulations for event attendance, including security policies, search policies, alcoholic beverage policies, ejection policies, refund, cancellation, rescheduling policies, etc. By purchasing a ticket through My Fete Tickets, you agree that My Fete Tickets will have no liability for any such policies or activities on behalf of the Promoters or any third party and that any complaints you may have about the Event or its cancellation or rescheduling, its content or any other aspect of the Event will be directed solely to the Promoter and/or the venue and NOT to My Fete Tickets and that My Fete Tickets will not be liable for any such complaints you may have.

PROMOTER'S RULES AND REGULATIONS

All tickets sold by My Fete Tickets are sold with the understanding that the ticket may be used by the purchaser only subject to and under the Promoter's and/or venue's rules and regulations. Promoters and venues often prepare their own rules and regulations concerning the conduct of events. By purchasing a ticket through My Fete Tickets, you acknowledge and agree that your purchase and use of the ticket will be subject to those rules and regulations.

RECORDING OF EVENTS

Typically, Promoters have a recording policy that prohibits the recording, transmission, or reproduction of any description, account, picture, sound, or another aspect of the Event. Often the events themselves, including portions of the audience, are recorded. Should you violate the Promoter's rules prohibiting recording of an event, you may be ejected, and you may be subject to such other actions as the Promoter, or the venue may deem appropriate.  By purchasing a ticket through My Fete Tickets, you at this moment grant permission to the Promoter and/or venue to utilize your image, likeness, actions, or statements in any live or recorded audio, video, or other photographic display or another transmission, exhibition, publication, or reproduction made of or at the Event, regardless of whether or not the recording took place before, during or after the performance.  Such permission is granted for recording and transmission in any medium and without further authorization by you or compensation to you.

EJECTION FROM EVENT BY PROMOTER

Promoters and venues reserve the right, without any refund to you, to refuse admission to you or eject you if the Promoter or venue management considers your conduct to be obnoxious, vulgar, disorderly, abusive, or disturbing or if the Promoter or venue management believe you have failed to comply with the Promoter's or venue's rules.  Breach of the Promoter's terms or the venue's rules and regulations will terminate your right to attend the Event and subject you to ejection without a refund.

The Promoter considers the ticket a revocable license for admission to an event, and admission may be refused and the license canceled for violation of the Promoter's rules. Further, the Promoter will have the right to cancel your ticket without cause, and in such case, the Promoter's only obligation will be to refund you the ticket's face amount. You have no right to redeem or cancel a ticket for cash.

ALCOHOLIC BEVERAGES AND PROHIBITED ITEMS

By purchasing a ticket through My Fete Tickets, you understand and agree that your attendance at the Event will be subject to the Promoter's rules and regulations, including being subject to the Promoter's policy prohibiting certain items and materials.  The Promoter's rules and regulations typically prohibit illegal drugs, weapons of all types, cameras, recording devices, and other items. If you attempt to bring prohibited materials into the Event, the Promoter may seize them and/or may refuse your admission without a refund.

SEARCHES

By purchasing a ticket through My Fete Tickets, you automatically become subject to the Promoter's and venue's rules and regulations which often include a search policy.  By purchasing this ticket through My Fete Tickets, you consent to the Promoter's rules, including giving your consent to searches and waiving any claims that may arise from any such search.  If you attempt to attend the Event and refuse to allow yourself to be searched, the Promoter may deny you entry to the Event without a refund or other compensation.  Similarly, suppose during a search, prohibited materials such as alcohol, weapons, drugs, recording devices, etc., are found. In that case, the Promoter or venue may refuse your admittance without refund or confiscate such prohibited materials.

UNLAWFUL ATTEMPT TO RESELL TICKETS

A ticket purchased through My Fete Tickets may not be used for advertising, promotion, contests, or sweepstakes without the written authorization of the Promoter. Many jurisdictions and venues have "scalping" and other laws that define illegal ticket resale. An attempt to illegally resell your ticket is grounds for seizure of the ticket and cancellation by the Promoter and/or venue without compensation.

INDEMNITY

By purchasing a ticket through www.MyFeteTickets.com, you agree to indemnify My Fete Tickets and to hold My Fete Tickets and its officers, directors, agents, employees, contractors, and principals, harmless from any loss, cost, liability, claim, or demand, including reasonable attorneys' fees incurred by My Fete Tickets, in connection with any third party claim, demand or liability, which claim or loss is based on, related to or arises out of your use of the Site or your purchase of a ticket through the Site, or your attendance at the Event for which the ticket was issued except to the extent that the claim or loss was due to the negligent or wrongful conduct of My Fete Tickets.