1. Refund Eligibility
- Event Cancellations: If the event is canceled by the organizer and not rescheduled within ten (10) days of the cancellation date, you will be eligible for a full refund of the ticket price. Please note that any fees paid are non-refundable, as they cover processing costs that cannot be recovered.
- Duplicate Charges: If you are mistakenly charged multiple times for the same order due to a system error, you may request a refund for the additional charges. Refund requests must be submitted within seven (7) days of purchase.
2. Ticketing Fees
Ticket fees are non-refundable, as they cover processing expenses that are not recoverable.
3. Non-Refundable Tickets
- Refunds will not be issued for ticket cancellations or no-shows unless covered under the exceptions outlined above.
4. Processing Time
- Refunds will be processed within 14-21 business days after approval.
- Refunds will be issued to the original payment method.