1. Refund Eligibility
- Event
Cancellations: If the event is canceled by the organizer and not rescheduled
within seven (7) days of the cancellation date, you are eligible for a
full refund, including the ticket price and applicable fees.
- Duplicate
Charges: If you are mistakenly charged multiple times for the same order due
to a system error, you may request a refund for the additional charges.
Refund requests must be submitted within seven (7) days of purchase.
2. Ticketing Fees
Ticketing fees are generally non-refundable. However, they will be
refunded in the following cases:
- The event is
canceled by the organizer.
- You were
mistakenly charged multiple times and submitted a refund request within
seven (7) days of purchase.
3. Non-Refundable Tickets
- Refunds will
not be issued for ticket cancellations or no-shows unless covered under
the exceptions outlined above.
4. Requesting a Refund
- To request a
refund, please contact the event organizer through the provided contact
method or submit a refund request via your customer account, including
your order details.
- Refund requests
for duplicate charges must be submitted within seven (7) days of purchase.
5. Processing Time
- Refunds will be
processed within ten (10) business days after approval.
- Refunds will be
issued to the original payment method.